In order to serve the technology needs of students and staff during the COVID-19 pandemic, the technology services team is offering both on-site repair and online support. For each support option, select a day and time and upon confirming answer a short questionnaire.
On-Site (Drive Thru Style – you will not get out of your car)
Using the site below (or choices on the right menu), select a 10 minute appointment window. Be as detailed as possible with the request so that the team can be prepared to best serve. In addition, the team may need to make the appointment window longer or change it to an online appointment (if the team feels it can be solved virtually).
Upon arrival at the scheduled time, an initial diagnosis will be made and it will be determined to either issue a spare or fix the device on-site immediately. There are some repairs, such as missing keys, that cannot be performed due to the safety gear that we will be wearing.
Using the site below (or choices on the right menu), schedule a 20 minute time to meet with one of the technology team members via a Zoom conferencing tool. When a support session is scheduled, a link to a Zoom conference will be provided.